Terms of service

 

These terms govern your use of whatshepictures.com (the website) and the purchase of artwork from What She Pictures (ABN 59 654 155 610), an independent fine art practice operated by Connie Chan in Sydney, Australia. By using this website or placing an order, you agree to these terms.

Acceptance of orders

All orders are subject to acceptance. Confirmation of an order does not constitute acceptance, and orders may be declined or cancelled at any time before dispatch, with a full refund issued. Reasons for declining or cancelling an order include, but are not limited to, pricing errors, stock issues, suspected fraudulent activity, or breach of these terms.

Pricing and payment

Prices are displayed in the currency of the country selected at checkout, inclusive of any applicable taxes. The amount shown at checkout is the amount you will pay. Depending on your payment provider, additional fees such as foreign transaction fees may apply. Prices are subject to change without notice, but changes will not affect orders that have already been confirmed. Payment is required at the time of order.

Reasonable care is taken to ensure prices are accurate, but errors do occur. If a pricing error is discovered after an order is placed, the order may be cancelled and refunded, or the corrected price offered.

Accuracy of information

You agree to provide accurate and complete information when placing an order, including your delivery address and contact details. Orders that cannot be delivered due to inaccurate information are subject to the terms outlined in the Shipping Policy.

Intellectual property

All artwork displayed on this website, including the prints in the gallery, process images, and detail photographs, is the original work of Connie Chan, who holds all copyright in the work. The work is protected under the Australian Copyright Act 1968 and applicable international copyright law.

Portrait photographs of the artist that appear on this website remain the copyright of their respective photographers and are used with permission.

When you purchase a print, you acquire ownership of the physical print only. The copyright in the image remains with Connie Chan. You may display the print in any space, including private and commercial venues, but you do not receive any rights to reproduce, modify, or use the artwork for commercial purposes.

Unauthorised reproduction or commercial use of the artwork is a breach of these terms and of copyright law. The full statement of rights, permitted uses, and prohibited uses is set out in the Copyright Notice.

Use of the website

The website is provided for the purpose of browsing and purchasing artwork. You agree not to:

  • Attempt to disrupt, hack, or interfere with the website's operation

  • Copy, scrape, or reproduce content from the website without permission

  • Use the website to send spam, malware, or other harmful content

  • Misrepresent yourself or use the website for fraudulent purposes

Related policies

These terms operate alongside the following policies, which are incorporated by reference:

  • Shipping Policy

  • Returns & Refunds Policy

  • Privacy Policy

  • Copyright Notice

In the event of conflict between these terms and one of the policies above, the specific policy takes precedence.

Limitation of liability

To the maximum extent permitted by law, total liability under these terms, in connection with the use of the website, or arising from any product, is limited to the price paid for the affected order. Indirect, consequential, or incidental losses are not covered.

This clause does not limit any rights you may have under applicable consumer protection laws, including the Australian Consumer Law.

Circumstances beyond reasonable control

No liability is accepted for any failure or delay in performance caused by circumstances beyond reasonable control, including extreme weather, natural disasters, courier disruptions, supply chain failures, technical outages, government actions, or other unforeseen events.

Modifications to these terms

These terms may be updated from time to time. The current version is always available on the website, and the date of last update appears at the bottom. Continued use of the website or placement of new orders after changes have been published constitutes acceptance of the revised terms.

Governing law

These terms are governed by the laws of New South Wales, Australia. Any disputes arising under these terms are subject to the exclusive jurisdiction of the courts of New South Wales.

General

If any provision of these terms is found to be unenforceable, the remaining provisions continue in full force. These terms, together with the policies referenced, constitute the entire agreement between you and What She Pictures regarding the use of the website and the purchase of products.

Contact

For any questions about these terms, please email hello@whatshepictures.com.

Last updated: May 2026